We maintain robust controls and procedures in the following key areas:
- Know your customer (KYC) and fight money laundering and terrorist financing (AML/CFT): We implement comprehensive KYC verification processes and continuous AML/CFT monitoring to prevent financial crimes.
- Protection of client funds: Client funds are held in segregated accounts, separate from our operating funds, with accurate real-time accounting, transparent record-keeping, and mandatory regulatory reporting. We do not use client funds for our own business purposes.
- Risk and Suitability Disclosure: We provide clear, prominent, and timely information about risks, including the high-risk nature of forex and CFD trading, and adhere to the suitability and appropriateness assessments required by applicable regulations.
- Risk and Suitability Disclosure: We provide clear, prominent, and timely information about risks, including the high-risk nature of forex and CFD trading, and adhere to the suitability and appropriateness assessments required by applicable regulations.
- Governance, oversight and audits: We conduct regular internal compliance reviews, independent external audits and submit timely reports to relevant regulatory bodies to ensure continued compliance with all obligations.
- Data protection and information security: We protect our customers' personal and financial data in accordance with applicable privacy and data protection laws.
For regulatory inquiries or concerns, please contact: compliance@hercules.forex We will respond
We will respond to your emails promptly and address any regulatory concerns.
If you don't receive a response, check your junk mail or spam folder. You can also forward your message to the specified email address.
Customers and prospective customers who wish to obtain detailed information about our regulatory authorizations, licenses, protections of customer money or other regulatory compliance matters are advised to consult the dedicated regulatory section located at the bottom of our website.
Risk warning: CFD and forex trading
Contracts for difference (CFDs) and foreign exchange trading (foreign exchange market) are complex, leveraged financial instruments that carry a high level of risk. They are not suitable for all investors.
- You can lose more than your initial deposit: due to leverage, also known as margin or leverage effect, losses can exceed the amount you have deposited into your account and may result in you owing HF money in excess of your invested capital.
- High risk of rapid losses: Underlying asset prices can fluctuate significantly and rapidly. Market conditions, news, or gaps can cause your positions to move quickly against you, potentially leading to a substantial or total loss of your investment in a short period of time.
- Unlimited potential losses: Unlike other investments, in theory there is no limit to the amount you can lose when trading CFDs on margin.
- No returns are guaranteed: past performance is not indicative of future results. You should only trade with money you can afford to lose completely.
- Complexity: Trading CFDs and forex requires in-depth knowledge of financial markets, leverage mechanisms, margin requirements, and risk management. They are speculative in nature and are not suitable for inexperienced investors or those seeking low-risk investments.